Privay Policy
PRIVACY POLICY
Oh My Desk Business Center LLC
Effective Date: April 2026 | Version 2.0
www.ohmydesk.com
Welcome to Oh My Desk Business Center LLC. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website www.ohmydesk.com (the "Website") or interact with our services.
By using our Website, you acknowledge that you have read and understood this Policy. Where we rely on your consent as a legal basis, you will be asked to provide it explicitly — not implied through browsing alone.
1. Company Information
Oh My Desk Business Center LLC
Address: Al Fattan Downtown, 32d Street, Al Satwa, Dubai, United Arab Emirates
General Enquiries: contact@ohmydesk.com
Data & Privacy Requests: privacy@ohmydesk.com
2. Information We Collect
We collect the following categories of data when you interact with our Website or services:
2.1 Information You Provide Directly
Name, email address, phone number, and company name (submitted via contact forms or membership enquiries)
2.2 Data Collected Automatically
Usage data: pages visited, time spent, clicks, and interactions
Technical data: browser type, device type, operating system, and IP address
Cookies and tracking data: collected via first-party and third-party cookies (see Section 8)
We do not collect or process sensitive personal data, including health information, religious beliefs, financial account data, or biometric data.
3. How We Use Your Information
We use your data for the following purposes:
To respond to your enquiries and provide customer support
To improve our Website and services based on usage patterns
To analyse marketing campaign effectiveness and measure audience engagement
To comply with applicable UAE laws and regulations
To detect and prevent fraud, abuse, or security threats
We will never sell, rent, or trade your personal data to any third party for commercial purposes.
4. Legal Basis for Processing
All personal data is collected and processed in accordance with the Dubai Data Protection Law (Law No. 26 of 2021) and applicable UAE privacy regulations.
We rely on the following legal bases depending on context:
Consent — when you voluntarily submit your information via a form or expressly agree to cookies
Legitimate interests — for website analytics and operational improvements, where these do not override your rights
Legal obligation — where processing is required to comply with UAE law
5. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies from both first-party and third-party providers. The table below summarises the main categories:
Essential cookies — Required for basic Website functionality. No consent needed.
Analytics cookies (Google Analytics) — Help us understand how visitors interact with the Website. Activated only with your consent.
Marketing pixels (Meta Pixel) — Used to measure advertising effectiveness and deliver relevant ads. Activated only with your consent.
A cookie consent banner will appear on your first visit, giving you the ability to accept, reject, or customise each category. You may update your preferences at any time via the cookie settings link in the footer.
For full details on cookies used, their duration, and how to opt out, please refer to our separate Cookie Policy, available on the Website.
6. Third-Party Service Providers
We do not share your personal data with third parties for their own commercial use. However, certain trusted service providers process data on our behalf, strictly for the purposes described in this Policy:
Gandi.net — Website hosting and server infrastructure. Your data may be stored on servers located within the European Economic Area (EEA). Where data is transferred internationally, Gandi applies standard contractual clauses and appropriate safeguards.
Google LLC (Google Analytics) — Anonymous website traffic analysis. Data is collected via cookies and processed under Google's data processing terms. You may opt out via your cookie preferences or via Google's opt-out browser add-on.
Meta Platforms Ireland Ltd (Meta Pixel) — Advertising performance measurement. Activated only with your consent. You may opt out via your cookie preferences or Meta's ad settings.
All third-party providers are contractually required to handle your data securely and only for the purposes we specify.
7. International Data Transfers
Our Website is hosted by Gandi.net, whose servers are located outside the UAE (primarily in France and Luxembourg). By using our Website, your data may be transferred to and stored in jurisdictions outside the United Arab Emirates.
In such cases, we ensure appropriate safeguards are in place, including standard contractual clauses, to protect your data in accordance with the Dubai Data Protection Law (Article 22) and applicable international data transfer standards.
8. Data Storage and Security
We apply industry-standard technical and organisational security measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These include:
Encrypted connections (HTTPS/TLS) for all data in transit
Access controls limiting data access to authorised personnel only
Regular security reviews and system monitoring
While we take every reasonable precaution, no method of data transmission or storage is completely secure. We encourage you to contact us immediately if you suspect any unauthorised access to your information.
9. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable law. Our standard retention periods are as follows:
Contact form submissions: up to 24 months from the date of submission
Analytics and usage data: up to 26 months (in line with Google Analytics default settings)
Technical logs: up to 12 months for security and operational purposes
When data is no longer required, it is securely deleted or anonymised.
10. Your Data Rights
Under the Dubai Data Protection Law and applicable UAE regulations, you have the following rights:
Right of access — Request a copy of the personal data we hold about you
Right to rectification — Ask us to correct inaccurate or incomplete information
Right to erasure — Request deletion of your personal data, subject to legal obligations
Right to withdraw consent — Withdraw consent at any time, where processing is based on consent
Right to object — Object to processing of your data for direct marketing or analytics purposes
To exercise any of these rights, please contact us at privacy@ohmydesk.com. We aim to respond within 30 calendar days. We may need to verify your identity before processing your request.
11. Minors
Our Website and services are not directed at individuals under the age of eighteen (18). We do not knowingly collect personal data from minors. If you believe a minor has submitted data to us, please contact privacy@ohmydesk.com and we will delete it promptly.
12. External Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any external website you visit.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable law. Any updates will be posted on this page with a revised Effective Date. Where changes are material, we will take reasonable steps to notify you — for example, by displaying a notice on the Website.
14. Contact Us
For any privacy-related questions, data access requests, or concerns, please contact:
Oh My Desk Business Center LLC
📧 privacy@ohmydesk.com
📍 Al Fattan Downtown, 32d Street, Al Satwa, Dubai, United Arab Emirates
🌐 www.ohmydesk.com
We aim to acknowledge all privacy requests within 5 business days and provide a full response within 30 calendar days.