P.R.O. Services — the counters, handled
Visas, Emirates ID and attestations, filed for you
Work permits, residence visas, family sponsorship, attested documents, licence renewals. You stay at your desk. We go to the counters and we tell you where the file stands.
In short
From the work permit to the Emirates ID in hand, count 2 to 4 weeks in a normal period. You leave your desk twice: the medical test and the biometrics. Everything else is us — filing, follow-up, chasing. Priced per case, on quote, depending on how many people are involved.
01Immigration and visas
A residence visa is not one formality, it is a chain of five. Each link has its own authority, and a file only moves when the previous one has cleared. The order below is the one that actually applies.
- 1Work permitMOHRE, via Tasheel
- 2Entry permitGDRFA
- 3Medical testDHA-approved centre
- 4BiometricsICP
- 5Visa and Emirates IDstamped, then the card
We build the employer file and file the work permit request through Tasheel.usually up to 5 working days
The permit that lets your hire enter the country, or change status while already here.usually 2 to 4 working days
We book the medical slot and the biometrics appointment, then follow the ICP file until the card is issued.medical results 1 to 3 days · card 5 to 12 working days after biometrics
The stamp in the passport, or the e-visa, once the medical has cleared.usually 3 to 7 working days
Bringing your spouse and children under your own visa. A minimum basic salary applies — 4,000 AED, or 3,000 AED if your accommodation is provided.usually 5 to 15 working days
Someone leaves, changes employer, or the role closes. Cancelling properly is what protects you afterwards.work permit cancellation usually 2 working days
02Official documents
A foreign document has no value in Dubai until it has been through the chain. We take over at the UAE end — the part that happens here, at the counters.
Degree, marriage certificate, birth certificate: the final UAE stamp, without which a family visa or a school enrolment does not go through.usually 1 to 6 days including transport
Arabic translation by a translator sworn by the Ministry of Justice — required for most foreign documents filed with the authorities.
Bilingual drafting, notary appointment, signature and certification. What you need for a change of shareholder, or when you cannot be there yourself.
03Licence, company and the everyday
The part nobody warns you about: a licence is not filed once, it is maintained. Miss a renewal and everything downstream freezes — visas, bank, VAT.
We check the Ejari, prepare the file and submit the renewal before the deadline.usually 1 to 2 working days once the file is complete
Adding an activity, changing a shareholder, a manager, a name or an address. Remember the FTA has to be updated within 20 working days of the change.
The card that links your company to the immigration and labour systems. Without it, no employee visa exists.GDRFA usually 48 hours · MOHRE usually 2 working days
MOHRE contract signature, the Tawjeeh session, mandatory health insurance, and the documents your bank will ask for.
How it works
- 1We look at the fileYou tell us who needs a visa, or which document has to come out. We list what is missing and send a quote.
- 2We prepare itDocuments collected, translated and attested, forms filled. This is the step where files usually get lost.
- 3We file and follow upSubmission, status tracking, chasing. You get a point of progress at each stage cleared.
- 4You collectPassport, Emirates ID, licence, attested document — handed back to you at your desk, in your Oh My Desk space.
Frequently asked questions
How long does a residence visa take in Dubai?
How long after the biometrics does the Emirates ID arrive?
What salary do I need to sponsor my family?
What happens when a visa is cancelled?
Do I have to get my degree or marriage certificate attested?
What visa and licence services does Oh My Desk handle?
Do I need an office to get a trade licence?
Can you handle the whole process for my team?
How do I get a quote?
Why go through a coworking operator rather than an agent?
The rest of this section
Tell us what you need
One visa, ten visas, or a document stuck for three weeks: send us the situation and we tell you what is possible, by when, and what it costs — before you commit to anything.
Contact usTell us where you stand
Three fields. The team replies within two working hours, with what applies to your case — and the price, before you commit.
Our sources
The processing times on this page are orders of magnitude drawn from the official portals below, not commitments: a file depends on its own contents and on the time of year. Rules change — check the date before you rely on them.